Useful info about our Keele University accommodation
Maintenance
We work with a team of friendly and experienced tradesmen to maintain the properties to a high standard and we aim to resolve any issues promptly. We offer direct access to the landlord and tradesmen who live close by. We have a rolling program of maintenance to keep our properties modern and up to date. Houses are thoroughly cleaned each summer. During the year we will occasionally strim the lawns and cut the hedges.
Bills
Meter readings are taken at the beginning and end of the tenancy to ensure the correct bills are calculated. Council tax is not payable for full time students.
Deposit
We ask for a deposit of £250 per student which is held in the Deposit Protection Service. The deposit is paid at the point the rental contract is signed and is returned at the end of the tenancy. We give advice on how to avoid deductions from the deposit and it’s rare for us to make deductions.
How the letting process works
If you are interested in one of our houses, then contact us to arrange a viewing. If you then want to go ahead with renting a property, let us know, and we will send you an email with various documents for you to read through. These include the tenancy agreement, student guidelines, details of the deposit protection service, the Government's How to Rent booklet, the energy performance certificate, the gas certificate and electrical report of the property. If you have any questions about these documents then let us know. We would then arrange a meeting to go through any remaining questions you have and to sign the contract. We would need you to pay the deposit and to provide us with a student status letter from the University (this confirms you are a student and thus exempt from council tax) and also Right to Rent Identification such as a photocopy of your passport (it is a Government requirement that we check all tenants have a right to reside in the UK). If you then let us know two weeks before you want to move into the house, we'll ensure the house is cleaned and ready for you, and we can arrange a day to handover the keys.
